Refund policy

Apex Tire Supply Co.
Return and Refund Policy

Change-of-mind returns

You may request a return within 15 days after delivery. Tires must be unused and unmounted.

A restocking fee of 10% of the purchase price paid for the returned tires will be deducted from your refund. You are responsible for return shipping costs. Original shipping charges are not refunded for change-of-mind returns.

How to request a return

Email sales@apextiresupply.com with your order number and the tires you would like to return. Please contact us before shipping anything back.

Once your return is authorized, we will email shipping instructions and, when available, a printable return shipping label. Send tires only to the return address provided in those instructions.

If you use a return shipping label we provide for a change-of-mind return, its cost will be deducted from your refund in addition to the restocking fee.

Wrong or damaged deliveries

If you received the wrong tires or your tires arrived damaged, email sales@apextiresupply.com with your order number and a description of the issue. Photos are helpful when available.

Apex pays necessary return shipping for wrong or damaged deliveries, and no restocking fee applies. Please contact us before returning the tires.

Defective tires and warranty concerns

If you believe a tire is defective, email sales@apextiresupply.com so we can review the issue and explain the next steps.

The change-of-mind return conditions and fees above do not limit your rights under applicable law or any applicable warranty.

Refunds

For approved returns, we issue refunds to the original payment method within 5–10 business days after inspection.