Warranty & Returns
Warranty Information
All tires sold by Apex Tire Supply Co. are covered by the manufacturer’s warranty. Please review the details below to understand how warranty claims are handled.
Manufacturer Warranty
- Warranty issues within 30 days of delivery may be coordinated through Apex Tire Supply Co.
- After 30 days, warranty claims must be handled directly with the manufacturer.
- Manufacturer warranty coverage varies by brand and model.
Warranty Notes
- Tires must be properly installed, balanced, and maintained.
- Damage caused by improper installation, road hazards, or misuse may not be covered.
- Mounting, balancing, and labor costs are not covered unless stated by the manufacturer.
Returns Policy
Apex Tire Supply Co. accepts returns on eligible tires within a strict 30-day window.
Return Eligibility
- Tires must be unmounted, unused, and undamaged.
- Return requests must be submitted within 30 days of delivery.
- Customer is responsible for return shipping costs.
Non-Returnable Items
- Mounted or installed tires
- Used or damaged tires
- Items outside the 30-day return window
- Oversized or special-order tires
Damaged Shipments
If your order arrives damaged, do not mount the tire.
- Take clear photos of the damaged tire and packaging
- Submit a claim within 48 hours of delivery
- Apex will coordinate replacement or resolution with the supplier
Forms
All warranty and return requests must be submitted using the appropriate form below.